DESCO Advises Prepaid Meter Users to Recharge Ahead of Possible Service Disruption

Dhaka:The Dhaka Electric Supply Company Limited (DESCO) has issued a notice urging customers to proactively recharge their prepaid meters with sufficient balance. This advisory comes in anticipation of a potential temporary disruption in the recharge service, attributed to ongoing modernization efforts.

According to Bangladesh Sangbad Sangstha, the disruption is expected to occur from 1000 PM on Thursday, November 5, until 1000 PM on Friday, November 6. The notice specifically highlights that prepaid recharge services for meters with numbers starting with '03' might be unavailable during this period.

Customers are encouraged to utilize DESCO's helpline numbers, 16120 or 16999, for any assistance needed during this time. DESCO has expressed regret for any inconvenience this temporary disruption may cause to its customers.