Dhaka:Passengers at Hazrat Shahjalal International Airport have reported receiving their luggage within 15 to 20 minutes, according to Civil Aviation and Tourism Minister M Rashiduzzaman Millat.
According to Bangladesh Sangbad Sangstha, the minister made these remarks after visiting the airport and speaking with passengers about their experiences with travel and baggage collection. During the interactions, passengers expressed satisfaction and emphasized the importance of maintaining these service standards.
The government is prioritizing improvements in passenger services and aims to reduce inconveniences at the airport. Passengers welcomed the new live baggage monitoring system and expressed gratitude to the government for this initiative, hoping such measures would continue.
Minister Millat mentioned that the government's efforts include the implementation of plans from Prime Minister Tarique Rahman, highlighting the recent introduction of the live baggage monitoring system. He assured that the government would continue to improve passenger services and ensure transparency in baggage management.
Regarding Riyadh-bound flights, Millat stated that operations are temporarily suspended following the decision of Saudi authorities. Flights will resume once permission is granted, with efforts underway to use alternative routes through Dammam or Madinah to accommodate affected passengers.
The visit was attended by newly appointed Civil Aviation and Tourism Secretary Dr. Nurunnahar Chowdhury and senior officials from the ministry and the Civil Aviation Authority of Bangladesh.