Dhaka:The government is set to implement measures to eliminate harassment and ensure quick and hassle-free birth and death registration services for its citizens.
According to Bangladesh Sangbad Sangstha, State Minister for Local Government, Rural Development and Cooperatives Mir Shahe Alam made these remarks during a question-answer session in the Jatiya Sangsad. The state minister addressed a supplementary question from ruling party lawmaker Arifa Sultana, representing reserved women's seat-30.
Officials responsible for birth and death registration operate at union parishads, municipalities, and deputy commissioner's offices nationwide. However, service delivery occasionally faces delays due to server-related issues, the state minister noted. To counter this, the ministry plans to bring some field-level officials and employees to Dhaka for training and provide them with necessary instructions to enhance service delivery.
The initiative aims to improve the quality of services and ensure that ordinary citizens do not encounter harassment or unnecessary delays in obtaining birth and death registration certificates.
In response to another question from lawmaker Arifa Sultana on behalf of Minister Dr Abdul Moyeen Khan, the state minister discussed the National Identity Card (NID) correction process. He explained that NID corrections are made after verifying information in secondary school certificates. Applicants must submit affidavits for certain changes, such as discrepancies in names or birthdates.
The reasons for rejecting NID correction applications are documented, and applicants receive notifications via SMS. Additionally, citizens can check their application status by calling the helpline at 105. The government is working to upgrade the system to provide applicants with SMS notifications specifying the exact reasons for any application rejections.