Dhaka: Biman Bangladesh Airlines today announced that passengers holding tickets for its temporarily suspended Middle East routes will be eligible for full refunds without additional charges or have the option to change their travel dates free of cost. The national flag carrier has stopped flights to Abu Dhabi, Sharjah, Dubai, Doha, Kuwait, and Dammam since February 28 due to the evolving situation in the Middle East and will maintain this suspension until further notice.
According to Bangladesh Sangbad Sangstha, Biman continues to operate its other Middle East services to Jeddah, Madinah, Riyadh, and Muscat according to the regular schedule. The airline authorities highlighted that passengers who purchased tickets for the temporarily suspended routes during the affected period can avail themselves of the refund or date change facility without any additional charge.
Passengers can access these services from any Biman sales center, either domestically or internationally, or from the travel agency where the ticket was initially purchased. For more information regarding flight operations, passengers are advised to contact the Biman call center at 13636 for domestic inquiries or +88096109 13636 for international inquiries.
Biman Bangladesh Airlines emphasized that the safety and security of its passengers remain its highest priority. The airline assured that it is closely monitoring the situation in the Middle East and will provide further updates as necessary.