Samsung Bangladesh has recently launched a service for “out of warranty” spare parts of its consumer products and mobile phones.
Samsung Country Manager Seungwon Youn said, “The initiative will give customers peace of mind, especially those who worry about the warranty running out or paying extra.”
Any customer repairing products with an appropriate charge will get 90 days’ warranty on spare parts from the repair date.
Although Samsung provides such service for most of its products, it will not apply to batteries and accessories.
Customers will enjoy 90 days’ warranty – the industry’s highest in Bangladesh – from the day of receiving service from Samsung Service Centers.
However, the warranty will only apply to any functional or manufacturing defect. It will be void if the parts are damaged due to negligence, such as water clogging or any other external impact.
Also, customers cannot enjoy the warranty on replacing parts if the product was purchased from outside Bangladesh, reads a press release.
SOURCE: UNITED NEWS OF BANGLADESH