GP customer care worker passed users’ info to criminal gang; case filed against telco leader

Police filed a case against private mobile phone operator company Grameenphone with Hatirjheel police station on Tuesday for allegedly failing to protect subscribers’ information.

Inspector (Operation) of Hatirjheel police station Md Gulam Azam filed the case with the police station under Telecommunication Control Act (Amended/2010) under Section 68/74/76.

Contacted, Additional Deputy Commissioner (ADC) of Tejgaon Silpangchal Zone police Hafiz Al Faruque said Grameenphone company was named accused number-1, while its employee of a customer care centre Rubel Mahmud Anik is number-2 accused and Parvin Akhter Nupur, an alleged ringleader of an organised fraud gang, was named as accused number-3 in the First Information Report (FIR) of the case.

According to the FIR, Grameenphone customer service centre employee Rubel Mahmud Anik used to give secret SIM registration information of subscribers to an organised blackmailing gang in exchange of money. The organised gangsters led by Parvin Akhtar Nupur were involved in misappropriating money through blackmailing a number of people using the information provided by Rubel.

By failing to vet employees handling users’ personal info, Grameenphone failed its contractual obligation to ensure the protection of customers’ personal information. Thus the company cannot avoid its responsibility, assert its accusers. That’s why Grameenphone was named as the number one accused in the case.

Based on specific allegation, Hatirjheel thana police arrested five people, including the gang leader Parvin Akhter Nupur,and Anik from different areas conducting simultaneous drives on December 3,4 and 6 last. Presently Nupur and Anik are languishing in Jail.

Source: United News of Bangladesh